ITGSS Certified Technical Associate: Project Management Practice Exam

The primary focus of change management in a project is centered on managing changes to project scope, schedule, and costs. This process is crucial because projects often encounter shifts in requirements, unforeseen challenges, or opportunities that necessitate adjustments. Effective change management ensures that any modifications are systematically evaluated, approved, and documented, helping to maintain control over the project. By focusing on scope, schedule, and costs, change management helps project managers understand the impacts of proposed changes and to decide whether to implement them. This approach minimizes disruptions to the project workflow and helps mitigate risks associated with change. It ensures that the project remains aligned with its objectives and that resources are utilized effectively, ultimately leading to successful project completion. In contrast, while increasing team collaboration, enhancing customer satisfaction, and defining project deliverables are important aspects of project management, they do not encapsulate the core focus of change management. These elements may be influenced by the outcomes of change management processes, but they are not the primary concern when addressing changes within the project context.